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Enterprise Backup and Recovery Software Solutions
Leaders Veeam, Commvault, Rubrik, Cohesity, Veritas and Dell analyzed
Vendor Strengths and Cautions
Arcserve
It is a Niche Player in this Magic
Quadrant. Itss backup portfolio includes Arcserve Unified Data Protection (UDP),
Arcserve Backup, Arcserve 9000 Series Appliances, Arcserve UDP Cloud Hybrid,
Arcserve OneXafe storage appliances and Arcserve SaaS Backup. Company’s
operations are geographically diversified, and most of its clients are in the
midmarket segment. During the evaluation period, the firm released UDP 9.1 and
9.2, which include improved password security for backup and recovery
operations, currency with new Linux distributions, security patches and enhanced
security for its use of the SQL Express database.
Strengths
- Flexible pricing
options: Arcserve offers clients a
choice between perpetual and term-based subscription licensing, as well as
multiple metrics, including front-end terabyte, socket and virtual machine,
to optimize pricing in alignment with their requirements.
- Comprehensive SaaS
application protection: Arcserve
SaaS Backup, through an OEM relationship with Keepit, provides protection
for Microsoft 365, Salesforce, Microsoft Entra ID, Google Workspace,
Zendesk, Microsoft Power BI and Azure DevOps.
- Geography coverage:
Arcserve’s comprehensive geographic strategy combines territory managers,
VARs and MSPs across all major geographies.
Cautions
- Customer
experience impacting innovation:
Firms’s focus and investments to address issues with solution hardening,
client support and prospective client experience have limited its
innovations in trending areas of the enterprise backup and recovery market.
- Lagging use of AI:
Current portfolio and short-term roadmap lacks implementation of AI in areas
such as ransomware anomaly detection, advanced cyberrecovery and GenAI use
cases.
- Agent-based
cloud-native protection: Offerings
remain heavily reliant on agent-based backup to protect cloud-native
workloads, such as platform as a service (PaaS) and IaaS. This creates
complexity in administering deployment and managing these cloud
environments.
Cohesity
It is a Leader in this Magic Quadrant. Its DataProtect
backup portfolio is available for customer-managed deployment for both
on-premises and cloud, as well as an as-a-service offering. Firm’s operations
span across North America and Western Europe, with limited presence in AsiaPac
and Latin America. Its clients tend to be in the upper midmarket and enterprise
segments. Major developments during the evaluation period include Cohesity Gaia,
a GenAI-based conversational search and response solution powered by backup
data. The company added AI capabilities to improve threat detection and guide
operators in cyberrecovery, administration and to troubleshoot product issues.
Other notable enhancements include custom threat scan rules, on-demand data
classification, support for Azure VMs, Azure SQL, Amazon RDS for PostgreSQL,
Amazon Aurora, VMware Cloud on Amazon Web Services (AWS), and instant recovery
of Nutanix AHV VMs.
In February 2024, the vendor announced its acquisition of
Veritas NetBackup and Alta data protection assets, which is expected to close by
the end of the year. This represents the most significant merger or acquisition
in this market in over a decade. The combined backup and recovery portfolio will
contain complementary and overlapping technologies.
Strengths
- Innovation and
execution: Has delivered a steady
stream of innovative capabilities across data protection, security and
management, as well as as-a-service delivery, for data across on-premises,
cloud and SaaS apps.GenAI for
business data: Is the first vendor
to offer a GenAI-based solution powered by the backup data repository that
provides a natural language, conversational solution to provide answers to
business questions.
- Cohesity
Marketplace: Offers a number of
native and 3rd-party applications through its marketplace that leverage
backup data for more value beyond restore operations.
Cautions
- Limited SaaS
application coverage: Cohesity has
made limited progress in expanding its portfolio of SaaS application
coverage beyond Microsoft 365 and Salesforce.
- Lack of
stand-alone backup software:
Solution is an integrated offering of backup and storage software. It does
not offer a backup-only offering that can write the first copy to
third-party storage.
- Veritas
integration: Pending the close of
company’s acquisition of Veritas’s enterprise data protection operations, it
is possible the integration could take up resources across multiple business
functions, potentially impacting Cohesity’s future speed of innovation.
Commvault
It is a Leader in this Magic Quadrant. Its platform,
Commvault Cloud, includes solutions for data protection, risk analysis and
cyberrecovery for on-premises and cloud/SaaS-based workloads. Its operations are
geographically diversified, and its clients tend to be large enterprises. During
the evaluation period, the company introduced Arlie, an AI-based threat analysis
and operations assistant solution, as well as Threatwise threat detection
decoys, Threat Scan Predict malware detection and Cleanroom Recovery to
orchestrate and test recovery in an isolated environment. In addition, it
introduced further enhancements for Oracle Cloud Infrastructure, advanced
Microsoft Active Directory and Microsoft Entra ID recovery support, and support
for protecting MySQL and PostgreSQL workloads in Azure.
Strengths
- Broad ecosystem
support: The firm is both
comprehensive in coverage and responsive to adding new workloads to its
backup and recovery offering. This includes a diverse set of workloads
across on-premises, multicloud and SaaS applications.
- Focus on
cyberresiliency and recovery:
Commvault Cleanroom Recovery, combined with its Arlie AI and 3rd-party
security integrations, simplifies customers’ efforts to plan, exercise and
execute complex recovery efforts.
- Simplified
licensing: The vendor has improved
SKU management licensing for its cloud and on-premises products, enabling
customers to better understand its licensing.
Cautions
- Support process
concerns: Customers have voiced
concerns regarding their experience working with the Commvault support team,
when it comes to their responsiveness to escalate incidents beyond
first-tier support.
- Customer
enablement concerns: Some Gartner
clients indicate that they need to engage support when implementing new
features and functions. This leads them to question if Commvault is
elevating features and functions to general availability without
consistently providing complete documentation for proper implementation.
- Product rebranding
confusion: Despite its product
rebranding to Commvault Cloud, clients report confusion and lack of clarity
regarding Commvault’s consistency of capabilities across its on-premises,
BaaS and appliance offerings.
Dell Technologies
It is a Leader in this Magic Quadrant. Its backup and
recovery software portfolio consists of PowerProtect Data Manager, PowerProtect
Cyber Recovery, CyberSense, NetWorker, Avamar, APEX Backup Services, and
PowerProtect DP and DD series appliances. Its operations are geographically
diversified, and its clients tend to be large enterprises, with presence in the
midmarket. During the evaluation period, notable enhancements to PowerProtect
Data Manager include Storage Direct agent integration with Dell PowerStore and
Dell PowerMax, Microsoft Active Directory granular recovery, and stand-alone
agent support for Apache Hadoop. It also introduced PowerProtect DM5500
integration with PowerProtect Cyber Recovery, APEX Backup Services features
(including cloud-native backups for AWS and Azure), APEX Protection Storage in
Oracle Cloud VMware Solution, and APEX Subscriptions support for backup
appliances.
Strengths
- Comprehensive
solution offering: The firm
bundles its data center portfolio of servers, storage, networking, and
backup and recovery offerings to deliver a single vendor solution that
minimizes the number of vendors that clients need and improves the overall
customer experience.
- Storage Direct
Protection: It embeds differential
block-level backup in both PowerMax and PowerStore solutions. PowerProtect
Data Manager orchestrates and manages crash-consistent backup and recovery
directly to and from PowerProtect appliances, without any backup software
installation on the PowerMax and PowerStore systems.
- APEX Subscription
adds backup target: The vendor has
expanded its APEX Subscriptions offer to include PowerProtect Data Domain
appliances, enabling clients to acquire PowerProtect Data Domain appliances
via a pay-as-you-go license. This allows clients to start small, grow and
align to performance requirements.
Cautions
- Following leaders
in market trends: Has followed
market leaders in addressing recent market trends, such as vendor-hosted
cloud backup storage vaults and expanded ransomware detection and recovery
capabilities beyond its PowerProtect Cyber Recovery offering.Unbalanced
innovation across backup software portfolio:
Focus on the PowerProtect Data Manager offering limits innovation to its
other backup and recovery products, such as Avamar and NetWorker.
- Limited SaaS-based
control plane: Lacks a
comprehensive SaaS-based control plane and common administrative interface
for all components of its solution, which are features often found in
leading vendor solutions.
Druva It
is a Visionary in this Magic Quadrant. Its Data Security Cloud platform is a
BaaS offering that leverages AWS infrastructure for running, storing and
managing backups. The platform consists of multiple products that provide
on-premises and cloud VM backup and DR, AWS cloud-native and Kubernetes backup
and DR, and SaaS application and endpoint backup. Druva’s operations are
geographically diversified, with the majority of its customers in North America.
Its clients tend to be in the midmarket and enterprise segments. During the
evaluation period, the company added Azure VM backups, anomaly detection of
VMware VMs, direct backup from SAP HANA, Sandbox Recovery, and group-level
backups in Microsoft 365. It also introduced Dru, its AI copilot for backup and
recovery, and added curated recovery for Microsoft OneDrive and SharePoint
Online data.
Strengths
- Cloud-native BaaS:
Built as a cloud-native and SaaS platform from Day 1, BaaS platform provides
ease of use and automatic scaling of resources for all data.
- Cloud-first
organizations: BaaS platform is
best-suited for cloud-first organizations with end-to-end self-serve product
trials, enabling easy onboarding and simple operations.
- Global coverage
with Dell: Has an OEM partnership
with Dell Technologies, which makes the offering additionally available
across the globe as a Dell-branded solution.
Cautions
- Limited
enterprisewide deployments:
Compared with the Leaders in this Magic Quadrant, the vendor has minimal
presence in large enterprises as a single data protection solution.
- Less comprehensive
multicloud support: Support for
backup of applications and infrastructure in Azure and Google Cloud Platform
(GCP) is limited compared with AWS.
- Lagging hybrid
environment coverage: Lags market
leaders in coverage of hybrid environment requirements, such as protection
of containers, object storage, and modern databases, including MongoDB,
MariaDB and NoSQL; bare-metal recovery capabilities; and instant database
recovery.
HYCU It
is a Visionary in this Magic Quadrant. HYCU R-Cloud (previously Protégé) is a
hybrid and multicloud BaaS platform that spans across Azure, AWS and GCP to
support IaaS, database as a service (DBaaS), PaaS, SaaS and on-premises
workloads. HYCU R-Graph provides insight to application and data architectures
across on-premises, cloud and SaaS environments. Company’s operations are
primarily focused on North America and EMEA, with the majority of its customers
in North America. Its clients tend to be in the upper midmarket. During the
evaluation period, the firm introduced several new capabilities to R-Graph,
including customizable view options and insights to native application
protection capabilities. It also enhanced R-Cloud, adding support for SaaS and
PaaS offerings, such as Google Cloud Bigtable, Atlassian Trello, Docusign,
GitHub, Amazon DynamoDB, AWS CloudFormation and AWS Key Management Service.
Strengths
- Broad cloud
support: Strong focus on SaaS and
PaaS integrations has led to a large list of supported services not commonly
found within other market offerings.
- Enhanced
visibility of data protection estate:
R-Graph collects data across a customer’s application environment and
reports data protection deficiencies, allowing clients to easily identify
unprotected assets.
- GenAI-developed
integrations: Uses generative AI
to help accelerate development of data protection modules for new SaaS and
PaaS workloads.
Cautions
- On-premises
limitations: Product releases tied
to on-premises requirements, such as AIX, Solaris, SUSE, and Ubuntu Linux
and database cluster support, lags behind market leaders.
- No orchestration
for DR: R-Cloud lacks built-in
orchestration capabilities to help simplify DR operations and testing
capabilities.
- Limited geographic
coverage: Has limited market
presence and execution in South America and AsiaPac.
IBM It
is a Visionary in this Magic Quadrant. Its primary backup portfolio consists of
IBM Storage Defender, IBM Storage Protect, IBM Storage Protect Plus, IBM Storage
Protect Snapshot and IBM Storage Protect for Cloud. Its operations are
geographically diversified, and its clients tend to be large enterprises. During
the evaluation period, the company released Storage Defender, which uses AI to
analyze data from multiple sensors for threat detection and monitoring. Other
notable capabilities in Storage Defender include integration of IBM FlashSystem
application-aware threat detection, immutable primary storage snapshots,
Defender SaaS control plane, a subscription licensing model with flexible
resource units and expanded support for OpenShift Virtualization. The firm also
introduced Storage Defender Data Protect through a partnership with Cohesity.
Strengths
- IBM storage focus:
Backup products offer superior backup performance and data resilience for
IBM storage. The vendor has focused on improving backup and recovery
integrations with IBM storage, improving backup performance and data
resilience with these integrations.
- OpenShift
container backup: Continues
significant investments in IBM Storage Protect Plus for container backup and
recovery. Recent additions include protection of Red Hat OpenShift,
Kubernetes and Tanzu environments.
- Implementation of
AI for threat detection: Storage
Defender uses an IBM-developed AI model to perform behavioral analytics,
in-line corruption detection, and application-aware anomaly detection for
early threat detection of malware and ransomware.
Cautions
- Product sprawl:
Made significant changes to its product portfolio, including a wider range
of available products and recent product name changes. As a result, there is
the potential for confusion as to which product is the best fit for customer
needs.
- Scope of
capabilities outside IBM portfolio:
Has heavily focused its Storage Defender offering and marketing message
based on integrations with its own storage portfolio. This requires clients
to fully validate the scope of capabilities for use with non-IBM storage.
- Dependencies on
3rd-party products: Storage
Defender Data Protect and Storage Protect for Cloud solutions include
dependencies on 3rd-party OEM partnerships for their product and control
plane, placing product innovation and development outside of IBM control.
Microsoft
It is a Niche Player in this Magic Quadrant. Its
backup and recovery portfolio includes Azure Backup, Azure Site Recovery (ASR),
Microsoft Azure Backup Server (MABS), System Center Data Protection Manager
(DPM) and the Microsoft Azure Recovery Services (MARS) agent. Its operations are
geographically diversified, and its clients tend to be of all sizes. In the last
12 months, the company introduced Azure Backup Server (MABS) V4, SAP HANA System
Replication database backup support, enhanced software delete for Azure Backup,
Azure Kubernetes Service backup and cross-region restore support for PostgreSQL.
Strengths
- Alignment with
Microsoft Azure cloud adoption:
Backup and recovery portfolio is well-suited for clients transitioning
infrastructure from on-premises to Microsoft Azure using lift-and-shift
strategies.
- Soft delete with
Azure Backup: Introduced a soft
delete feature, which provides a recycle bin logic with an extended
retention period to easily restore deleted backup data, whether it was
deleted accidentally, intentionally or maliciously.
- Isolated backup
vaults: Azure Recovery Services
for vaulted copies of Azure Backup data isolates data from production backup
copies using a Microsoft-managed Azure subscription and tenant, which limits
unauthorized users’ access to the data.
Cautions
- Fragmented data
protection strategy: Overall
backup and recovery portfolio strategy indicates no apparent plans to align
to a single or combined portfolio strategy. There is no indication of
combining, planning, orchestrating or designing backup capabilities across
firm’s services such as Microsoft 365, Microsoft Entra ID, Microsoft Azure
SQL, Microsoft Power Apps or Microsoft Dynamics 365.
- Limited Microsoft
PaaS protection capabilities:
Azure Backup lacks integrations with key Microsoft PaaS services, including
Azure SQL, Azure Cosmos DB and Microsoft Entra ID.
- Azure Backup
management complexity: Azure
Backup does not provide native deduplication features, requiring clients to
deploy and manage an instance of MABS/MARS. Additionally, it does not
support common capabilities such as automatic clock adjustment for daylight
saving time.
Microsoft did not respond to requests for supplemental
information or to review the draft contents of this document. Gartner’s analysis
is therefore based on other credible sources.
OpenText
It is a Niche Player in this Magic Quadrant. Its
enterprise backup product portfolio consists primarily of 2 products: Data
Protector, for on-premises workloads, and Data Protector for Cloud Workloads,
covering cloud IaaS and SaaS workloads. The vendor’s operations are
geographically diversified, and its clients tend to be in the midmarket segment.
In the past year, the company enhanced Data Protector by introducing support for
OpenText Magellan reporting, anomaly detection and OpenText Documentum. It also
enhanced backup and restore of sparse files on Linux systems and immutability of
replicated data. Data Protector for Cloud Workloads introduced support for
OpenShift Virtualization, Kubernetes and Red Hat OpenShift Data Foundation, and
OpenNebula. It has also added protection of contact pictures in Microsoft 365.
Strengths
- OpenText broader
portfolio integrations: Has made
key investments to prioritize integration and protection of its solutions,
including integrations to protect OpenText Documentum data and expanded
reporting capabilities using OpenText Magellan.
- OpenText pricing
options: Offers multiple pricing
options to best align TCO with customer requirements and their workloads,
including capacity-based and socket-based pricing.
- Broad hypervisor
support: OpenText Data Protector
integrates with multiple hypervisors, including VMware VMs, Microsoft
Hyper-V, Proxmox VE, Oracle Linux Virtualization Manager, oVirt, Red Hat
virtualization, Nutanix AHV, OpenStack, OpenNebula, Virtuozzo, Oracle VM
VirtualBox, XenServer, XCP-ng, Huawei FusionCompute and Scale Computing
HyperCore.
Cautions
- Limited innovation
progress: Has made limited
progress in multiple backup and recovery trends, such as advancement of
ransomware beyond anomaly detection, introduction of a vendor-hosted
SaaS-based control plane, and implementations of GenAI.
- Lacks
vendor-hosted BaaS solution: Lacks
an enterprise-customer-focused BaaS solution for SaaS, cloud workloads and
on-premises.
- Narrow
integrations with SaaS applications:
OpenText Data Protector for Cloud Workloads supports only Microsoft 365. It
lacks support for other SaaS applications, such as Microsoft Entra ID,
Salesforce, Google Workspace and Microsoft Power Apps.
Rubrik
It is a Leader in this Magic Quadrant. Its backup product portfolio consists of
Rubrik Security Cloud, which includes multiple backup offerings related to data
security and advanced recovery. The company offers appliance-based on-premises
and cloud-based BaaS/SaaS data protection solutions. Its operations are
primarily focused on North America and EMEA, and its clients tend to be midsize
to large enterprise customers. During the evaluation period, the company
introduced multiple new or enhanced capabilities, including Ruby, a generative
AI tool to help with security and operational tasks, and it also acquired and
integrated Laminar to Rubrik’s data security posture management capabilities.
Along with these improvements, it added advanced data and security monitoring
features focused on anomaly and threat detection, VM encryption detection, and
support for Microsoft Entra ID, Microsoft Active Directory, Amazon Simple
Storage Service (Amazon S3) and Atlassian Jira.
Strengths
- Market innovation:
Continues to innovate its product offerings through the integration of new
data security technology from its Laminar acquisition, expansion of
cyberthreat detection and recovery capabilities, and new product bundles.
- Focus on
simplicity and efficiency: The
SaaS-based control plane of Rubrik Security Cloud provides simplified
customer administration capabilities and automated updates, using its
services to control and orchestrate deployment of releases and patches to a
customer’s deployment.
- Competitive
pricing: Gartner clients report
that Rubrik has engaged in aggressive negotiations to provide competitive
pricing for renewals and net new deployments.
Cautions
- Selected PaaS,
SaaS and multicloud support availability:
Support and go-to-market pace for popular PaaS, SaaS and cloud platforms
outside of Azure, AWS, GCP, Atlassian Jira and Microsoft 365, as well as its
multicloud-storage-plane choices, are slower than market competitors.
- Limited geographic
coverage: Customers experience
limited engagement with the vendor outside of North America and EMEA due to
a lack of enabled partners in AsiaPac and South America.
- Financial
expectation: New public market
expectations, as a result of its recent IPO, may change vendor’s continued
pace of innovation.
Unitrends
A Kaseya company, it is a Niche Player in this Magic
Quadrant. Its backup portfolio consists of the Unitrends Backup software,
Recovery Series backup appliances and Spanning Backup for SaaS application
backup. Its operations are geographically diversified, and its customers tend to
be in the midmarket segment. In the last 12 months, the company introduced
direct-to-cloud backup for remote, distributed and cloud workloads, an all-flash
architecture for cloud DRaaS, and new Recovery Series Generation 10 appliances.
Additionally, it enhanced abilities for administrators to add new protected
endpoints and enroll in backup policies without logging into each on-premises
appliance.
Strengths
- Unified
administration: The Unitrends
UniView offers single administrative access to all components of the backup
and recovery solution, including management of appliances, endpoint backup
and SaaS applications. It also extends integrations to other Kaseya
offerings, such as KaseyaOne, Kaseya IT Glue and Kaseya Service Desk.
- Kaseya integration:
Kaseya 365 licensing bundles vendors’s backup and recovery capabilities with
Kaseya solutions that offer antivirus protection, managed detection and
response, and ransomware rollback capabilities.
- Expanded DRaaS
with guaranteed RTOs: Expanded the
capabilities of its DRaaS offering. It is deployed within Unitrends cloud
data centers, supports on-premises VMware and Hyper-V virtual machines, and
can be procured with contractually guaranteed RTOs.
Cautions
- Narrow enterprise
suitability: With its focus on SMB
markets and delivery of its solutions through managed service providers,
vendor’s growth initiatives and limited scalability of appliances contribute
to reduced suitability for large enterprise accounts.
- Limited multicloud
capabilities: Unitrends Backup for
Microsoft Azure supports only Azure VMs and lacks support for other
workloads in Azure, such as Azure SQL and Azure Blob Storage. Expansion to
support native integrations with other cloud providers, such as AWS and GCP,
remains a work in progress.
- Limited SaaS
protection strategy: Continues to
lag behind providers that have introduced support for other SaaS
applications, such as Microsoft Entra ID, ServiceNow and Atlassian Jira.
Unitrends did not respond to requests for supplemental
information. Gartner’s analysis is therefore based on other credible sources.
Veeam It
is a Leader in this Magic Quadrant. Its backup portfolio consists of Veeam Data
Platform, Veeam Data Cloud, Veeam Data Cloud Vault and Veeam Kasten for
Kubernetes. Company’s operations are geographically diversified, and its clients
tend to be in the enterprise, midmarket and SMB segments. In the last 12 months,
the firm released multiple product updates, including Veeam Data Platform
v.12.1, which contains new features such as in-line malware detection,
YARA-based content analysis, Veeam Threat Center, Veeam AI Assistant, instant
recovery of PostgreSQL and backup of object storage. It introduced its own
vendor-managed backup services, including Veeam Data Cloud for protecting
Microsoft 365 and Microsoft Azure, and Veeam Data Cloud Vault. In March 2024, it
also acquired Coveware, a cyberrecovery incident response services and
technology company.
Strengths
- Market
responsiveness: During the
evaluation period, addressed coverage gaps in recent market trends and
customer demands by introducing its vendor-hosted BaaS solution for
Microsoft 365 and Azure, and a cloud vault service. It also expanded its
cyberrecovery capabilities by introducing malware scanning, real-time
entropy detection and an improved reporting dashboard.
- Coveware
acquisition: The acquisition
expands customer support capabilities for incident response, as Coveware is
capable of working with customers of other backup vendors. Coveware also
includes technologies such as Recon for forensic collection and Unidecrypt
for decrypting data.
- Self-describing
backup data format: Backup
solutions employ a self-describing backup data file. The format allows
portability of backup data between storage systems and other Veeam
deployments, and the self-describing design eliminates the requirement of
managing, protecting and reconstructing a catalog.
Cautions
- Market follower
approach to innovation: Backup
offerings are often introduced and enhanced as a response to competitive
offerings and customer demand, rather than leading with new, innovative and
differentiating capabilities and offerings in the market.
- Core components
rely on Windows infrastructure:
The core management components for the Veeam Backup & Replication server
remain reliant on Windows server infrastructure, creating dependencies that
may have architecture, security and cost implications.
- Limited SaaS
application protection: Vendor’s
product portfolio lags other Magic Quadrant vendors that have innovated to
add SaaS application protection capabilities beyond Microsoft 365 and
Salesforce.
Veritas
It is a Leader in this Magic Quadrant. Its backup
product portfolio consists of NetBackup software and appliances for on-premises
deployments, and Veritas Alta, which includes Veritas Alta View, Veritas Alta
BaaS, Veritas Alta Data Protection, Veritas Alta Recovery Vault and Veritas Alta
SaaS Protection for cloud deployments. Its operations are geographically
diversified, and its clients tend to be large to very large enterprises, with
some presence in the midmarket. Notable developments during the evaluation
period include Veritas Cyber Resilience Assessment Service, new higher
performance NetBackup appliances, comprehensive support for Microsoft Entra ID,
enhanced support for Oracle VLDB, and multiple security and usability
enhancements. Additionally, Veritas introduced Veritas Alta Copilot for
AI-assisted troubleshooting and operations.
In February 2024, Cohesity and Veritas announced the
intent to merge their enterprise data protection businesses by the end of 2024.
Strengths
- In-house REDLab
for cyber resiliency: REDLab is
vendor in-house lab for adding and testing new signatures for detecting
cyberattacks that provides its clients with up-to-date cyberthreat detection
capabilities.
- Comprehensive
backup and management options: The
Veritas Alta cloud offerings, combined with the capabilities of NetBackup
software and its scale-out and scale-up hardware appliances, provide
enterprise clients with a comprehensive portfolio of backup and recovery
capabilities, and multiple deployment and management options in all major
geographies.
- Cloud-native
architecture: NetBackup and
Veritas Alta services run in Kubernetes clusters that run natively in Azure,
AWS and GCP. In this design, the data plane services run independent of the
management plane, delivering an elastic and inherently flexible multicloud
architecture.
Cautions
- Inconsistent
NetBackup upgrade experience:
Several customers have cited that NetBackup software and appliance upgrades
from older versions have not gone as planned, and that upgrades require
careful preparation and working with technical support.
- Lack of focus on
midsize organizations: Direct
sales support for midsize organizations is limited due to vendor’s primary
focus on its large-enterprise installed base.
- Pending
transaction with Cohesity:
Following the completion of Cohesity’s merger with firm’s enterprise data
protection business, cost management initiatives may impact the ability of
the combined organization to meet roadmap commitments.
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