OverlandCare Support Programs for NEO, SnapServer, SnapSAN, RDX QuikStor, RDX
QuikStation, RDX Media and LTO Tape Drives.
As the trusted global provider of primary, nearline, offl ine and archival data storage solutions, Sphere 3D (formerly
Overland Storage/Tandberg Data) delivers SnapServer, SnapScale, SnapSAN, NEO and RDX data management and
backup solutions that are backed by world-class service and support. OverlandCare uplift and extension support offerings
serve as a complement to the standard OverlandCare product warranty associated with each Sphere 3D product, ensuring
that our customers have the optimal level of service and support required to meet their particular needs.
Contact us at 866 801 2944 for all
your Sphere 3D Support needs for your Overland Storage, NEO, SnapServer,
SnapScale, RDX quikstor, RDX QuikStation and LTO Tape Drives and Media.
| |
Standard Warranty |
Uplift Options |
Extension Options |
|
NEOs StorageLoader
NEOs T24
NEOs T48 |
OverlandCare Bronze
1 year |
OverlandCare Bronze (1 yr. & 3 yr.)
OverlandCare Silver (1 yr. & 3 yr.)
OverlandCare Gold (1 yr. & 3 yr.)
OverlandCare Platinum (1 yr. & 3 yr.) |
OverlandCare Bronze (1 yr.)
OverlandCare Silver (1 yr.)
OverlandCare Gold (1 yr.)
OverlandCare Platinum (1 yr.) |
|
NEOxl 60 / NEOxl 80
NEO 8000e
SnapScale |
OverlandCare Silver
1 year |
OverlandCare Silver (1 yr. & 3 yr.)
OverlandCare Gold (1 yr. & 3 yr.)
OverlandCare Platinum (1 yr. & 3 yr. |
OverlandCare Silver (1 yr.)
OverlandCare Gold (1 yr.)
OverlandCare Platinum (1 yr.) |
|
SnapServer
SnapSAN
RDX QuikStor |
OverlandCare Bronze
3 year |
OverlandCare Bronze (1 yr. & 3yr.)
OverlandCare Silver (1 yr. & 3 yr.)
OverlandCare Gold (1 yr. & 3 yr.)
OverlandCare Platinum (1 yr. & 3 yr.) |
OverlandCare Bronze (1 yr.)
OverlandCare Silver (1 yr.)
OverlandCare Gold (1 yr.)
OverlandCare Platinum (1 yr.) |
|
| RDX QuikStation |
OverlandCare Silver
1 year |
OverlandCare Silver (1 yr. & 3 yr.)
OverlandCare Gold (1 yr. & 3 yr.)
OverlandCare Platinum (1 yr. & 3 yr.) |
OverlandCare Silver (1 yr.)
OverlandCare Gold (1 yr.)
OverlandCare Platinum (1 yr.) |
|
| RDX Media |
OverlandCare Bronze
3 year |
OverlandCare Silver (1 yr. & 3 yr.)
OverlandCare Gold (1 yr. & 3 yr.)
OverlandCare Platinum (1 yr. & 3 yr.) |
OverlandCare Silver (1 yr.)
OverlandCare Gold (1 yr.)
OverlandCare Platinum (1 yr.) |
|
LTO Tape Drives
(non Automation) |
OverlandCare Return To Factory
1 year |
Not applicable |
Not applicable |
|
| LTO Media |
OverlandCare Limited Lifetime |
Not applicable |
Not applicable |
|