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Success Story - First Implementation of the new Snap Server 620
West Coast Entertainment Center Doubles Storage Capacity with
Overland’s Snap Server 620 while Gaining Scalable, Data Archive to Support
Growing Video Surveillance System
Challenges
• Front- and back-office data
protection demands along with burgeoning video surveillance storage needs taxed
current storage framework.
• Increasing need for retaining more than a week of video on disk to streamline
retrieval when required.
• Requirement for scalability necessitated upgrade to expandable, high-capacity
storage platform.
The Solution
Snap Server® 620
Benefits
• Doubled storage capacity.
• Best-in-class Windows ACLs support and dynamic home directories provide
executives and managers with secure information areas on the network to store
sensitive and businesscritical data, including PCIcompliance info.
• Performance boost improves moving files around while performing backups is
much faster.
• More than 10 days of video can be stored on disk for fast, efficient
retrieval.
Zodo’s—Bowling & Beyond is one of the busiest bowling centers on the West Coast,
boasting 24 lanes, an arcade, pro shop as well as a full-service, highly popular
restaurant and bar. After the Goleta, Calif.-based facility was purchased by
Kinko’s Inc. founder, chairman and avid bowler Paul Orfalea along with other
Kinko’s executives, the business was transformed into a 25,000-square foot
entertainment center that appeals to all ages.
The multi-million dollar business continues to thrive despite a
decline in the bowling industry thanks to its plethora of special programs, such
as “Bowl your Brains Out, Win a Vespa,” “Lunch ‘n Bowl,” and “Glow Bowling,”
where black lights shed a whole different light on a typical game. On weekends,
Zodo’s hosts the area’s largest laser light show and a live disc jockey to liven
up the perennial party atmosphere. According to Cindy Lawrenz, vice president of
operations for Zodo’s, the company embraces leading-edge technology to run all
aspects of the business. “We are very savvy when it comes to technology,” she
explains. “It starts with our deployment of automated scoring systems, synthetic
lanes and AMF pinsetters and extends to sophisticated point-of-sale systems,
widespread WiFi access and state-of-the-art intelligent lighting systems.”
During recent remodels, Zodo’s has installed CAT-5 cabling through the facility
along with a 48-camera, high-resolution video surveillance system for monitoring
activity and supporting insurance liability requirements.
The Challenge
In 2003, Zodo’s extended its technology foundation to
accommodate a mix of five Microsoft and Linux file servers connected via a
facility-wide network. The company also re-evaluated its storage foundation,
especially since computers are used to broadcast music and data-intensive
digital videos throughout the building as well as administer elaborate lighting
displays. “We realized early on that we would need a solid storage framework to
handle both our frontand back-office demands in addition to our burgeoning video
surveillance storage needs,” adds Lawrenz. To that end, the Zodo’s team turned
to a former technology expert from Kinko’s to optimize its storage solution. “Overland’s
Snap Server network attached storage (NAS) systems were recommended
based on positive experiences in Kinko’s environment,” recalls Lawrenz. “In
particular, Snap Servers worked well since they enabled the direct attachment of
a tape drive for reliable near-line storage of data before seamlessly archiving
off to tape.”
Initially, Zodo’s installed a
Snap Server 520 with one terabyte of storage,
which met the early needs for highly reliable NAS storage with a variety of
enterprise-class features. Among the pluses of this first system were remote
management of BakBone’s NetVault: Backup data protection, which was embedded on
the Snap Server platform, as well as the ability to write command-line scripts
and automate different operations for reduced administrative overhead. The first
Snap Server also kept pace with Zodo’s rapidly rising video surveillance
solution.
As Zodo’s grew and expanded, however, more video surveillance
cameras were added while upgrades were made to many of its original cameras.
Moving to higher-resolution cameras, along with the need to archive video on
disk for up to 10 days, strained the capacity on the company’s
Snap Server 520. “Our daily storage doubled,
which meant we had to dump off video to tape daily just to keep up,” notes
Lawrenz. “Finding the exact video we needed from tape became more of a burden as
we amassed a rather large collection of video archives. A step up to more
capacity was definitely warranted.”
The Solution
When it came time to increase capacity, Zodo’s once again turned
to Overland’s Snap Server to supply the additional storage while also leveraging
a host of new features and advanced functionality.
The new Snap Server 620 boasts 63 percent
higher performance than the 520, thanks to a new dual-core AMD Opteron
processor. Additionally, the new NAS platform can be configured with four
enterprise-class SATA II drives for an initial capacity of
one,
two,
three or
four terabytes as well as optional
scalability to 88 TBs to suite a variety of
storage demands and budgets.
In seeking a more scalable NAS solution, Zodo’s sought the
advice of its long-time technology consultant, Rick Heise, who was impressed
with the enhancements now included in Snap Server’s embedded GuardianOS (GOS)
5.0. For instance, he felt that expanded GOS functionality was ideally suited
for Zodo’s environment, including best-in-class Microsoft access control lists (ACLs)
support, remote backup job monitoring and NTP Server support for time-stamp
synchronization across all computers and video cameras. “Security has always
been a big concern, especially since we have PCI Compliance data among other
highly sensitive files on our systems,” he says. “We wanted the ability to
lock-down certain data and keep mission-critical and sensitive information
secure from unwanted access.”
Additionally, GOS 5.0 features a Linux 2.6 kernel for improved
stability, robustness and performance while the availability of RAID 6 and 10
support delivers an extra measure of data protection. Overland also has
broadened its NAS replication functionality with the latest release of Snap
Enterprise Data Replicator (EDR) 7.2, which
can be embedded in GOS optionally to bolster the ability to distribute,
synchronize and protect data residing in remote offices. Finally, integration
with BakBone’s NetVault: Backup 8.1 extends open systems data protection.
“We really liked that Overland provided a total, turnkey
solution with the
Snap Server 620,” adds Heise. “All the new
bells and whistles offered a lot of potential for taking our data protection to
the next level.”
The Benefits
In September 2008, Zodo’s upgraded to Overland’s Snap Server 620
with two terabytes and GOS 5.0, doubling its storage capacity while taking
advantage of new GOS functionality. In particular, the company leverages dynamic
home directories to give each network user private space and settings as well as
the ability to preserve Windows ACLs on all files and folders. “Now, our
executives and the managers for the restaurant, bar, security, finance and other
facets of the operation can have secure information areas for their sensitive
files without any concerns,” explains Heise. “This is a huge benefit as we can
store and backup all our data on the Snap Server, including vital POS systems
containing critical PCI compliance data.”
Zodo’s also noticed an immediate performance boost on the new
Snap Server platform. “We instantly saw the performance improvement,” Heise
adds. “Moving files around and performing backups is much faster on the Snap
Server 620. Equally important is the use of enterprise-class SATA II drives,
which gives us greater reliability and tolerance for errors.”
Overland has further streamlined ease of use with broader
support for command-line scripting, which gives Zodo’s additional flexibility in
moving, managing and protecting data. The significant capacity increase also
gives the company an opportunity to store up to 10 days of video on disk for
easier, more efficient retrieval. “Previously, we had to dump video off to tape
daily as we simply ran out of room,” recalls Lawrenz. “Now, we can store more
than a week’s worth of video on disk and find what we’re looking for quickly.
Before, it took up to 10 times longer to locate, upload, restore and review
videos from backup tapes.”
Zodo’s also leverages tight integration with BakBone’s NetVault:
Backup for simplified backup and recovery while planning to evaluate EDR to
protect files stored at a remote site as part of an overarching business
continuity strategy. “The combination of
Snap Server 620 and GOS 5.0 gives Zodo’s a
future-proof NAS foundation,” concludes Lawrenz. “This product scales easily
while enabling us to integrate advanced functionality, like replication, to
address evolving disaster recovery needs.”
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