Tandberg Data RDX Compatibility Guide
Backup Software Compatibility
RDX products from Tandberg Data are supported by the backup applications
listed below (please click on company name for compatibility-list):
| Company |
Product |
Version |
Notes |
| Archive |
PreStore |
Version 4 and later |
|
| CA |
Arcserve |
11.5 and later |
|
| CA |
Arcserve D2D |
|
|
| EMC |
Retrospect |
7.5 and later |
|
| Microsoft |
Windows NT Backup |
|
1 |
| Microsoft |
Windows Server Backup Utility |
|
4, 5 |
| Open Source |
Tar |
|
2 |
| Paragon |
Hard Disk Manager |
|
|
| Paragon |
Protect & Restore |
|
|
| StorageCraft |
Shadow Protect |
|
|
| Symantec |
Backup Exec |
11d and later |
3 |
| Symantec |
Backup Exec System Recovery |
8.5 and later |
|
| Tandberg Data |
AccuGuard |
all |
|
| Veeam |
Backup & Replication |
|
|
| Yosemite |
Tapeware |
8.1 and later |
|
Notes:
1. A hotfix is available from Microsoft that
allows NT Backup on Windows Server 2003 to support spanning across RDX
cartridges. See Microsoft KB article 932059
2. For spanning
across RDX cartridges use the tar –M –L size option (where size is the cartridge
capacity in kilobytes) when creating multiple-volume backups. For more
information, refer to the main page for tar.
3. Backup Exec
version 12.5 is not compatible with Windows Server 2008 R2
4.
The Microsoft native backup utility included with Server 2008 R2 has the
following limitations:
Scheduled image backup is not supported.
Individual file restore is not supported.
Partial system backup is not supported.
Limited in removable mode.
5. For windows Server 2012
Hotfix KB xxx is required
Operating System Compatibility
RDX products are comaptible with the
following operating systems:
| Operating System |
Notes |
| Windows XP |
Home and Professional |
|
| Windows Vista SP1 |
32 & 64 Bit Business Editions |
|
| Windows 7 |
32 bit & 64 bit |
2 |
| Windows 8 |
|
|
Windows Server 2003
Windows Server 2003 R2 |
32 bit & 64 bit, all Editions
32 bit & 64 bit, all Editions |
1
|
Windows Server 2008
Windows Server 2008 R2 |
|
2
|
| Small Business Server 2008 |
|
|
| Small Business Server 2011 |
|
|
Windows Server 2012 R2
Windows Server 2012 |
All Editions
All Editions |
4
|
| CentOS Linux |
Version 4.2, Kernel version 2.6.9 and later |
|
| Fedora Core 5 |
Kernel version 2.6 and later |
|
| RHEL |
RHEL 3.0 update 7 and later |
|
| SLES |
SLES 9 Service Pack 3 and later |
3 |
Notes:
1. Small Business Edition backup wizard does not allow the user to select the RDX or any other removable drive as the backup target. Workaround is listed in Microsoft KB article 925097 or use NT Backup
2. There are limitations with the native backup application.
3. SLES 9 Service Pack 3 does not support SATA ATAPI devices and therefore does not support the RDX Internal SATA device.
4. Windows Server 2012 R2 not yet released
File System Compatibility
In principle the RDX cartridge can be formatted
for any file system. The follow file systems have been tested by Tandberg
Data:
| OS(s) |
Notes |
| FAT32 |
Windows XP Windows Server 2008 Windows Vista SP1 Windows Server 2003 R2 Windows Server 2003 Windows Server 2008 R2 |
• Max file size = 4GB • Windows does not allow user to reformat cartridge as FAT32 • Windows Explorer may not display volume label the first time a cartridge is inserted |
| |
|
|
| NTFS |
Windows XP Windows XP Pro Windows Vista SP1 Windows Server 2003 R2 Windows 8 Windows Server 2003 Windows 7 Windows Server 2008 R2 Windows Server 2008 Windows Server 2012 R2 Windows Server 2012 |
|
| |
|
|
| exFAT |
Windows 7 Windows Server 2008 Windows Server 2008 R2 Windows Server 2012 Windows Server 2012 R2 Windows 8 |
|
| |
|
|
| ext2 |
|
|
| |
|
|
| ext3 |
|
|
| |
|
|
| ext4 |
|
|
| |
|
|
| Mac OS Extended |
|
|
SATA Host Bus Adapter Compatibility
Tandberg Data has tested the internal
SATA RDX dock against the SATA Host Bus Adapters listed below:
| |
Notes |
| Intel ICH6 |
|
| intel ICH6R |
|
| Intel ICH7 |
|
| Intel ICH7R |
|
| Intel ICH8R |
|
| Intel ICH9R |
|
| Intel ESB2 |
|
| Silicon Image 3112 |
1, 2, 3 |
| Silicon Image 3114 |
1 |
| Silicon Image 3124 |
1, 2, 3 |
| Intel S3000AHV Motherboard |
Non-RAID or Matrix RAID modes -4 |
| Promise SATA300 TX4 4-Port |
5, 7, 8 (not recommended configuration) |
| Promise TX300 |
5, 7, 8 (not recommended configuration) |
| BroadcomHT1000 |
6 |
Notes:
1. Silicon Image HBA’s may require updated BIOS and drivers to work with SATA ATAPI devices.
2. Can only format the cartridge using the “quick format” option under Windows.
3. Windows Check Disk utility does not operate correctly.
4. Does not work in Intel Embedded Server RAID mode.
5. Eject button does not operate correctly.
6. May require a driver update from Broadcom in order to operate in QDMA mode.
7. Write protected cartridges cannot be read on Windows hosts due to a limitation of the Promise driver . The issue has not been tested on Linux systems.
8. Use of Promise SATA add-in card with button eject requires RDX host tools release 1.33 or later and registry key workaround value
HKEY_CURRENT_CONFIG\SYSTEM\CurrentControlSet\Services\RDXmon\ Configuration\ScsiMediaDetection
to be set. Setting this registry key may keep the cartridge volume label from being detected in some cases.
USB Compatibility
The USB RDX drives work with all USB controllers.
Tandberg Data has tested the USB RDX drives against the USB controller types
listed below (using specific controller from most major USB controller
manufacturers):
| |
Notes |
| EHCI (2.0) |
Enhanced Host Controller Interface |
|
| UHCI (1.1) |
Universal Host Controller Interface |
|
| OHCI (1.1) |
Open Host Controller Interface |
|
The USB RDX drive is compatible with the USB Mass Storage Specification for
Bootability 1.0.
The USB RDX drives are certified to meet the USB-IF High Speed Compliance
Standards for USB 2.0 and USB 3.0
The Following USB 3.0 PCIe HBA's are certified (NEC/ Renesas Chipset):
Akasa AK-PCCK 3-02
DeLock 89243 PCIe
Eject Button Support
Windows
Windows does not have native support for removable disk drives. Specifically, the operating system does not allow the eject button to operate with cartridges formatted with the NTFS file system. It does allow the user to eject the cartridge using Windows Explorer (right-click on drive letter, select “Eject”).
Tandberg Data supplies a utility that allows the eject button to operate properly on Windows. This utility runs as a Windo^ws service. See the RDX Utility Users Guide for installation instructions.
Linux/Mac OS
Linux and Mac OS X do not typically support the eject button operation. Use the recommended system method to eject the removable media.